At BHS we have systems in place to deliver quality service to the highest standard. We regularly seek the opinion, advice and guidance of relatives, appropriate statutory professional bodies, to ensure that we deliver best outcome for our clients.

Safeguarding and welfare – Everyone at BHS has had a rigorous background check, and met high standards of competence and commitment. They have up to date knowledge and skills and everyone’s performance is regularly appraised for effective and consistent performance.

Guiding Principles – We uphold seven fundamental principles of care with pride:

• Dedication & commitment
• Individuality
• Dignity
• Supporting and encouraging independence
• Initiating and enabling freedom of choice
• Respecting diversity and culture
• Involving and working with family and friends in the interest of the service user.